Everyone was very helpful and accommodating. Only thing, they didn't update the pc so it wasn't fully functional, leading me to believe the part was wrong. However, I troubleshoot it and got it working. Kathryn E. / North Sarasota Si estás buscando una laptop diseñada para sobrevivir a los rigores https://accesorioscomputacion.com.mx/laptops/29-laptop-asus-f543ma-156-full-hd-intel-celeron-n4020-110ghz-4gb-500gb-windows-10-home-64-bit-espanol-plata.html